Computers and network services (your IT infrastructure) work transparently--performing to high standards, stable and secure day-in and day-out, operating within an established budget.
A team equipped with and supported by the most current technological tools and practices, responsive to user problems as well as network glitches every day, all day.
IT professionals who use known tested standards and best practices, aligned with your business goals, who work to increase your staff’s productivity rather than detract from it.
Far Above Average has a comprehensive, business-sensitive approach to supporting the IT infrastructure for small to medium sized enterprises, particularly those where most of the staff use computers for communication, collaboration and creativity, e.g. venture capital firms, hedge funds, consulting and advisory firms and rapidly growing start-ups.
When we work with you:
Most firms unknowingly settle for something like 97-98% availability in their IT infrastructure (7 to 10 days of cumulative unscheduled down time for users and/or the network per year) when 99.9% reliability and availability is achievable with Far Above’s methodologies and practices (approximately 9 hours of cumulative unscheduled down time per year). We review your current systems architecture and performance, recommending what is required to raise the stability and performance of your systems to the level that you say best supports your business mission.
We bring in verified standards, best practices and a range of tools to accomplish our mission of highly reliable, highly available and highly secure networks and systems. Our standards are designed for and proven in environments like yours, and emphasize stability and productivity without forcing overly rigid practices.
We understand cash flow and budgets and know how to work with you to keep within the IT budget we establish, including projects.
We support you with a diverse team, both on-site and remotely, so each requirement is addressed with the appropriate experience and responsibility.
We actively monitor your infrastructure and manage your support so interruptions to the productivity of your staff are greatly decreased.
We do our work with discipline and care, so you and your staff can concentrate on things that produce marginal improvements in the strategic results you’re focused on for your business.