outsourced IT means more than just keeping your desktops, laptops and servers up and running.
An outsourced IT department gives you all the benefits of a full-service IT staff at a fraction of the cost. Iteon brings you highly experienced, professional IT engineers with a passion for problem solving.
Our complete suite of services includes:
Whether you need a complete outsourced IT department or just support for the technology you currently own, Iteon’s services scale to meet your needs.
Our professionals are there to keep your business running 24x7, and our guaranteed 1-hour response is the best in the business. Each of our clients is assigned a primary engineer and a secondary engineer, each of whom will know your systems and your people. And our whole IT team is there to back them up. You can rest assured that your computer system will never be a barrier to your business success.
We keep it simple for you. We never offer technology for technologyʼs sake and itʼs painless to transition to our services.
We provide each of our clients with an annual CIO report, providing a full IT cost analysis for the current year and a budget for the following year. Our pricing is clear and our documentation complete.
Procurement: Our clients tell us that sourcing the right hardware at the right price for their business is a major source of frustration. We create a technology plan to support your company’s growth and identify the right technologies to meet those needs. Our technicians and IT experts have up-to-the-moment experience with a broad range of technologies to provide you with a technology solution that is a perfect fit for your needs. And our vendor relationships mean that you’ll get the best price available for your computing needs.
Installation: Our expert technicians install your network and set up every device. With our broad range and depth of experience, we’ve encountered every obstacle and can get you over any hurdle. From servers to networks to mobile devices, our installation services will have you up and running in record time.
Development: We develop a plan for your IT needs to maximize performance and minimize costs. If your needs call for customized software development, we offer local expertise and management of your project with the economics of offshore development.
Maintenance: Our responsive team will monitor and maintain your technology to keep your systems in top form. The desktop is just as important as the server to us— it is where you work and it needs to work for you.